A recent conversation with a colleague sent me searching back to my archives for a conference presentation I did nearly 16 years ago. The subject of the conference was on the impact of Document Management as an enabler for Knowledge sharing in the enterprise.
Driven by three different technology sectors at the time, Document Management, Search and Portals, Knowledge Management was all the rage back then. No good deed goes unpunished, however, and after several massive project failures and even more non-starter projects, Knowledge Management lost its shine and became a dirty phrase that no self-respecting consultant wanted to be associated with.
Why did Knowledge Management fail in the ‘90s?
They say 20:20 hindsight is a wonderful thing… Reading again through my slides and my notes, made me realise how different this market has become since the late ‘90s. There were a number of factors at the time that made…
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