Business Process Alignment

Posted on 17 Juli 2011

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Business Process Reengineering Cycle

Image via Wikipedia

Business Performance is measured by:

  • Market – Demand, Innovation
  • Customers – Quality, Value, Responsiveness
  • Shareholders – Financial Results
  • Suppliers
  • Employees
  • Communities

Operations Performance measures can provide a quantitative view into Enterprise’s execution capability and agility.