Customer Focused Market Driven Behaviors

Posted on 7 Juli 2011


The Active Listening Chart shows the progressi...

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Customer Focused Market Driven Behaviors:

• Choose and target customer

Listen to Customer (active listening)

• Identify what the customer wants.

• Translate into customer needs.

• Provide customer with easy user interface.

• Provide friendly customer interface.

• Exact product specification to customer requirement.